Privacy Charter
Harbor Code of Data Protection
Your Privacy Matters
Effective Date: July 1, 2025
Last Updated: July 1, 2025
At HarborRiders, we respect your privacy and are committed to protecting your personal information. This Privacy Charter explains how we collect, use, and safeguard your data when you visit harborriders.com.
Important Notice
This policy complies with applicable privacy laws. By using our website, you consent to the data practices described in this Privacy Charter.
Contact Information
HarborRiders
53 Cambridge Street
Silverdale, New South Wales, 2752
Australia
Get in Touch
Email: play@harborriders.com
Phone: +61 (02) 4704 9333
Website: harborriders.com
Information We Collect
Personal Information
Information you provide directly:
- Name and contact details
- Email address
- Phone number
- Address information
- Age verification data
- Account preferences
Technical Information
Automatically collected data:
- IP address
- Browser type and version
- Device information
- Operating system
- Visit duration and pages viewed
- Cookies and similar technologies
Usage Information
How you interact with our site:
- Games played and preferences
- Time spent on different sections
- Features used
- Navigation patterns
- Customer support interactions
- Feedback and survey responses
How We Use Your Information
We use your information for the following purposes:
- Service Provision: To provide and maintain our gaming services
- Account Management: To create and manage your account
- Communication: To respond to inquiries and provide customer support
- Improvement: To improve our website and user experience
- Security: To protect against fraud and ensure site security
- Legal Compliance: To comply with applicable laws and regulations
- Marketing: To send promotional materials (with your consent)
- Analytics: To understand how our services are used
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
With trusted third-party service providers who help us operate our website and provide services, under strict confidentiality agreements.
Legal Requirements
When required by law, court order, or government regulation, or to protect our rights, safety, or the rights of others.
Business Transfers
In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the new entity.
With Your Consent
When you have given us explicit consent to share your information for specific purposes.
Data Protection
We implement appropriate security measures to protect your personal information:
Encryption
All sensitive data is encrypted using industry-standard SSL/TLS encryption during transmission and at rest.
Access Control
Access to personal information is restricted to authorized personnel only, on a need-to-know basis.
Regular Updates
We regularly update our security practices and systems to protect against new threats and vulnerabilities.
Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information in certain circumstances
- Portability: Request transfer of your data to another service provider
- Restriction: Request restriction of processing in certain situations
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for data processing where applicable
How to Exercise Your Rights
To exercise any of these rights, please contact us at play@harborriders.com. We will respond to your request within 30 days.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website:
Essential Cookies
Required for the website to function properly, including security features and basic navigation.
Analytics Cookies
Help us understand how visitors use our website, allowing us to improve our services and user experience.
Marketing Cookies
Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
Updates to This Policy
We may update this Privacy Charter from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for significant changes
- Displaying prominent notices on our website
Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this Privacy Charter or our data practices, please contact us:
play@harborriders.com
Phone
+61 (02) 4704 9333
Address
53 Cambridge Street
Silverdale, NSW 2752
Australia