Port Terms
Terms of Service & Harbor Rules
Welcome to HarborRiders
Effective Date: July 1, 2025
Last Updated: July 1, 2025
These Terms of Service ("Terms") govern your use of the HarborRiders website located at harborriders.com and all related services provided by us. By accessing or using our website, you agree to be bound by these Terms.
Important Agreement
Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you may not access or use our website.
Acceptance of Terms
By accessing and using harborriders.com, you accept and agree to be bound by the terms and provision of this agreement. Additionally:
- You must be at least 18 years old to use our services
- You must be legally permitted to access gaming content in your jurisdiction
- You agree to use our services only for lawful purposes
- You accept responsibility for all activities under your account
- You agree to provide accurate and complete information
Use of Our Services
Permitted Uses
- Playing games for entertainment
- Creating and maintaining an account
- Participating in promotions and bonuses
- Contacting customer support
- Accessing educational content
- Using responsible gaming tools
Prohibited Uses
- Using automated systems or bots
- Attempting to hack or compromise security
- Creating multiple accounts
- Using the service for illegal activities
- Sharing account credentials
- Circumventing age verification
Account Registration
Account Creation Requirements
- Age Verification: You must be 18 years or older
- Identity Verification: Provide accurate personal information
- Contact Information: Maintain current email and phone details
- Unique Account: One account per person
- Secure Password: Create a strong, unique password
- Terms Acceptance: Agree to all terms and conditions
Account Security
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect unauthorized access to your account.
Gaming Rules and Fair Play
Fair Gaming Standards
All games on HarborRiders operate using certified Random Number Generators (RNG) to ensure fair and random outcomes. We are committed to maintaining the highest standards of gaming integrity.
Game Integrity
- All games use certified RNG systems
- Regular third-party testing and auditing
- Transparent Return to Player (RTP) rates
- Anti-fraud monitoring systems
- Secure game servers and protocols
Player Responsibilities
- Play within your financial means
- Do not attempt to manipulate games
- Report any suspected issues immediately
- Use responsible gaming tools when needed
- Respect other players and staff
Responsible Gaming
We are committed to promoting responsible gaming and providing tools to help you maintain control over your gaming activities.
Available Tools and Resources
Time Controls
- Session time limits
- Daily, weekly, monthly limits
- Reality check reminders
- Automatic logout features
Self-Exclusion
- Temporary account suspension
- Permanent account closure
- Cooling-off periods
- External exclusion services
Support Resources
- 24/7 customer support
- Links to gambling help organizations
- Educational materials
- Professional counseling referrals
Warning Signs
If gaming stops being fun or starts affecting your daily life, relationships, or finances, please seek help. Contact us or visit our Responsible Gaming page for resources and support.
Intellectual Property Rights
The HarborRiders website and all its content, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, are our property or the property of our content suppliers and are protected by copyright laws.
Your Rights and Restrictions
You May
- View and play games for personal use
- Print pages for personal reference
- Share links to our content
- Use our content as permitted by law
You May Not
- Copy, reproduce, or redistribute our content
- Reverse engineer our software or games
- Use our trademarks without permission
- Create derivative works
- Remove copyright notices
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Charter, which forms part of these Terms of Service.
Key Privacy Points:
- We collect only necessary information to provide our services
- Your data is protected with industry-standard security measures
- We do not sell your personal information to third parties
- You have rights to access, correct, and delete your data
- We comply with applicable privacy laws and regulations
For complete details about our data practices, please review our Privacy Charter.
Limitation of Liability
To the fullest extent permitted by applicable law, HarborRiders and its affiliates, officers, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
Important Disclaimer
Our services are provided "as is" and "as available" without warranties of any kind. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.
Specific Limitations
- Loss of profits or revenue
- Loss of data or information
- Business interruption
- Technical malfunctions or downtime
- Actions of third parties
- Force majeure events
Dispute Resolution
We are committed to resolving any disputes fairly and efficiently. Our dispute resolution process follows these steps:
Direct Contact
Contact our customer support team to discuss the issue and seek resolution.
Formal Complaint
If unresolved, submit a formal written complaint with all relevant details.
Internal Review
Our team will conduct a thorough review and provide a written response.
External Resolution
If still unresolved, seek mediation through relevant gaming authorities or legal channels.
Governing Law and Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.
Legal Jurisdiction
Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of New South Wales, Australia, and you hereby consent to personal jurisdiction and venue therein.
Changes to These Terms
We reserve the right to update or change these Terms of Service at any time. When we do, we will post the updated Terms on this page and update the "Last Updated" date.
How We Notify You
- Updated Terms posted on our website
- Email notifications for significant changes
- In-app notifications when you log in
- Prominent website banners for major updates
Your Continued Use
Your continued use of our services after any changes to these Terms constitutes acceptance of those changes. If you do not agree to the updated Terms, you must stop using our services.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Email Support
play@harborriders.com
Response within 24 hours
Phone Support
+61 (02) 4704 9333
Monday-Friday, 9AM-5PM AEST
Postal Address
HarborRiders
53 Cambridge Street
Silverdale, NSW 2752
Australia